Returns & Exchanges

Dundalk FC will accept return of goods bought online:
  • Within 14 days of receipt of goods
  • In an unused/unworn condition
  • With the original email (as proof of purchase)
  • With the original undamaged packaging

If goods are returned after the 14 day period, after inspection of the goods Dundalk FC will offer an exchange only. We will not refund delivery charges unless we have sent you the wrong items or defective products. However we will exchange any unwanted returns and re-send then without any further charge. 

If we do not have the stock available we will contact you to offer a suitable alternative item or we’ll offer you a refund.

How to send back a return
Post the goods along with a copy of the original email to the following address:

Dundalk FC
Oriel Park
Carrick Road
Dundalk
Co. Louth
Ireland.

We recommend you post any returns to us using a carrier who can give you a “Certificate of Posting” as until we receive the parcel it is your responsibility. We also recommend that you email shop@dundalkfc.com informing us of your decision to return an item.

If you are unhappy due to a perceived technical product fault or mis-described product, please contact us to arrange a return.

  • Dundalk FC reserve the right to have reasonable time to make a decision on the product. We commit to reverting to the customer with a decision within 14 days.
  • In certain cases, the product may also be reviewed by the operations team.
  • Customers will be offered in this order: repair, replacement or refund.
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